Job Description Job Description Description: The Floral Designer is responsible for working with floral designs to create arrangements that build long term customer relationships and repeat business. This position is critical to Dr. Delphinium; the Floral Designer, is the heart of creativity and impacts the business by providing a world-class service experience that impacts the profitability of the company. Requirements: * Provides an exceptional customer experience that inspires repeat business. * Creates floral designs incorporating an innovative use of colors, floral and accent materials, and vessels, while meeting established criteria for Dr Delphinium Designs and Events and cost of good sold * Maintains confidential customer information * Monitors orders and confirms details on a constant basis to ensure customer selection is processed correctly * Ensures 100% compliance with all company policies, guidelines and procedures. * Maintains neat and clean appearance at all times * Excellent verbal communication and listening skills * Self-starter who is energetic and flexible * Detail oriented with strong organizational skills * Maintains a calm, tactful demeanor when dealing with difficult situations * Prioritizes responsibilities to achieve results * Forms strong working relationships within a team * Identifies additional tasks to be completed and willingly assists others * Excellent computer skills including MS Word and Excel * Nonsmoker * Minimum two years of custom floral design (fresh flowers) experience in a high volume floral shop or design studio required Timing: * 8 hour shifts (5 shifts per week) * Saturday and Sunday rotation amongst team